
I
have just seen the headline in my daily newspaper "Millions
can't get to see their GP". This appears to be the damaging
side effect of the government's aim that patients should be able
to see their doctor within 48 hours, and if Practices keep within
this government target they qualify for a cash reward.
So,
this explanation solves the mystery of my own frustrating experience
of trying to book a doctor's appointment prior to my holiday. There
were no appointments available, but when I requested an appointment
for any available time on my return, I was informed that it was
not possible to book ahead. I was told that patients had to telephone
on the day at 8.30 am and appointments were allocated on a 'first
come, first served' policy. This was followed by a word of warning
-
'be sure to ring at 8.30 am as the appointments go very quickly'.
And, no, funnily enough, it wasn't possible to make an appointment
at this slack time in the afternoon, it was only possible to telephone
at the busy time when the surgery opened in the morning.
The only thing I felt sure about was (a) at 8.30 am the phone line
would be permanently engaged (b) by the time I got through all the
appointments would be gone and (3) my blood pressure was already
on the rise. No wonder so many people have stress related
health problems. (I'll tell you I'm joking when I ask you 'Can you
see the day when the current major problem of patients left on trolleys
in hospital corridors will seem a minor problem of the past as we
are told to 'take up thy bed and walk' as we camp out overnight
at the doctor's surgery to be there at opening time in order to
grab that 'first come, first served' appointment', but
?)
Now,
whilst we wouldn't want to go back to the 'no appointment' system
of the l950/60's when we called in at the doctor's surgery on our
way home at 6 pm after a hard day's work and were still waiting
there at 8.30 pm surrounded by coughing and wheezing patients, steamed-up
windows, which you daren't open because of the smog outside. You
went in with a troublesome back and came out with a troublesome
cough. I would also hazard a guess that those crowded stuffy waiting
rooms were responsible for passing on many germs and viruses.
Obviously, we wouldn't want to return to those days, but on the
plus side at least we saw the great man himself.