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The National Careline

The National Careline and adult social care


A great many of us will need adult social care either for ourselves, or a friend or relative at some point in our lives. People reach the point of needing adult social care when they need extra support to enable them to cope with their everyday living and this point can be reached through old age or, perhaps as a result of illness or disability.


The onset of needing care can happen at any time and can be suddenly as a result of a stroke or accident or, alternatively a person may slowly become more dependent, perhaps as a result of conditions such as arthritis or dementia.


Yet, when people need this extra support, finding information about the Care System can seem a daunting process as there are also a lot of misconceptions about care, especially for the elderly or those suffering from dementia.


When people need these services, they are often at crisis points in their lives and need access to good quality advice and guidance but, despite the efforts of many people, this still difficult to access and leaves most of those needing care not receiving the assistance they require.


It was to address this problem that The National Careline was formed with the intention of it being an information gateway assisting people to find sources of information and practical support and advice.


The National Careline aims to provide information about care and support for people, their carers and their families. This includes information on what help is available and how to access it, the issues surrounding funding and where to access financial support.


This latter point is especially important for those who are able to fund their care from savings initially, but must consider what will happen when these resources are exhausted. At this point they will fall back onto the state to fund their care and they or their relatives must contact the local authority to inform them of the situation and apply for funding for their care.


Our service is free to all users


Our mission at The National Careline is to give people the help and support they need together with the information to plan ahead with confidence for their future.


The National Careline is a not for profit company offering information about care and support for older people, their carers and their families. Our service is free to all users.



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